Last updated: September 21, 2026 · For B2B inventory operations
Demo is free. Any future paid plan will disclose the full price including VAT/fees before you confirm. What you see is what you pay — no surprise add-ons.
If you received damaged stock, use the Damages flow to write off with a reason; for customer returns use Returns against the shipped sales order. Refunds are negative income transactions logged against the order. You can search/filter damages/returns by reason, order, customer, or date.
The demo has no charge, so there is nothing to refund. If a paid plan is introduced, you may cancel before the next billing cycle; refunds for partial periods are not issued unless required by law or the checkout explicitly says so.
For operational refunds: create a Return with reason; finance can verify via the Transactions ledger. For billing questions: email support@shenodev.tech with subject “Refund request” and your tenant/period.
We do not auto-opt you into paid plans, hide cancel, or publish fake reviews. Reviews, if shown, are from real tenants with permission.
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